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Explore our core tracking products purpose-built for Non-Vessel Operating Common Carriers, delivering real-time data, API integration, and end-to-end shipment visibility.
Trusted by thousands of freight forwarders and NVOCC operators globally, our platform delivers measurable results.
Founded in 2015, Trackingeyes is a leading provider of global end-to-end logistics tracking and supply chain visualization solutions. With a founding team boasting over ten years of logistics expertise, we deeply understand industry pain points. We specialize in global end-to-end cargo tracking by sea, air, and rail, serving thousands of import and export enterprises worldwide. Our services include customizable tracking solutions and open API data interfaces to enhance supply chain visibility and operational efficiency.
The platform achieves full chain data coverage from the source to the terminal through the collection and aggregation of data sources, including logistics information from various data sources such as stations, terminal, customs, shipping companies, and airlines. Through the Trackingeyes' Platform, customers can quickly connect with hundreds of global data sources, greatly improving the efficiency and intelligence of logistics tracking.
Non-Vessel Operating Common Carriers face mounting pressure to deliver transparency, speed, and accuracy in an increasingly complex global supply chain environment.
Global container trade exceeded 200 million TEUs in 2024, with NVOCC operators managing an ever-growing share of consolidated and LCL shipments. The demand for granular, real-time shipment data has never been higher. Freight forwarders who lack intelligent tracking tools are losing competitive ground to tech-enabled peers.
Post-pandemic volatility, port congestion, blank sailings, and geopolitical disruptions have exposed the fragility of traditional logistics operations. NVOCCs relying on manual tracking and carrier websites face significant operational risk. Automated, multi-source tracking solutions like Luzan provide the resilience needed to navigate uncertainty.
The freight forwarding industry is undergoing a profound digital shift. From AI-powered ETA predictions to automated exception alerts and API-first architectures, technology is reshaping every aspect of NVOCC operations. Early adopters of platforms like Luzan Tracking are achieving 40β60% reductions in manual tracking workload.
Shippers and consignees now expect Amazon-level visibility into their cargo. The days of "call us for an update" are over. NVOCC operators must offer self-service tracking portals, proactive notifications, and accurate ETAs to retain clients. Luzan Tracking enables freight forwarders to deliver this experience without building technology in-house.
Luzan Tracking, powered by the Trackingeyes platform, aggregates real-time data from over 200 carriers, terminals, customs authorities, and port systems worldwide. For NVOCC operators managing hundreds or thousands of active shipments simultaneously, this means a single unified dashboard replacing dozens of fragmented carrier portals β dramatically reducing operational overhead while improving data accuracy and client satisfaction.
Luzan Tracking delivers a comprehensive suite of tools specifically engineered to address the operational challenges of modern NVOCC businesses.
Monitor containers across all major global shipping lines from a single interface. Luzan aggregates live AIS vessel data, carrier system updates, and terminal gate information to deliver the most current shipment status available β updated automatically, 24/7.
Move beyond static ETAs. Luzan's AI engine analyzes historical port performance, current vessel positions, weather patterns, and congestion data to generate dynamic ETA predictions. Automated alerts notify your team and your clients the moment a shipment deviates from schedule.
Luzan's RESTful Open API seamlessly integrates with your existing Transportation Management System, Warehouse Management System, or ERP platform. Push real-time tracking events directly into your operational workflows, eliminating manual data entry and reducing error rates.
As freight forwarders expand into air cargo, Luzan provides integrated air freight tracking across major airlines and cargo carriers. Manage ocean and air shipments within a single platform, giving your operations team complete multi-modal visibility.
Transform raw tracking data into actionable business intelligence. Luzan's analytics module delivers carrier performance benchmarks, transit time analysis, exception frequency reports, and customs clearance timelines β enabling data-driven decisions that optimize your routing and carrier selection strategies.
Luzan Tracking supports both Chinese and English interfaces, making it the preferred choice for NVOCC operators managing China-origin trade lanes. With coverage across Asia-Pacific, Europe, the Americas, and Africa, the platform scales with your global ambitions.
Luzan Tracking isn't a one-size-fits-all tool. Here's how specific NVOCC business models leverage the platform's capabilities to drive tangible results.
For NVOCCs specializing in Less-than-Container-Load shipments, tracking complexity multiplies exponentially. Luzan enables operators to monitor master bills and house bills simultaneously, with automated milestone notifications at origin CFS, vessel departure, transshipment, destination port, and delivery CFS β keeping every stakeholder informed without manual intervention.
Cross-border e-commerce clients demand granular shipment visibility from factory pickup to last-mile delivery. Luzan's end-to-end tracking capability covers inland trucking, export customs, ocean transit, import clearance, and domestic delivery β providing the complete journey visibility that e-commerce NVOCCs need to win and retain high-volume accounts.
Complex routing through transshipment hubs like Singapore, Port Klang, or Tanjung Pelepas creates visibility blind spots for traditional tracking methods. Luzan maintains continuous tracking through transshipment events, alerting operators to missed connections or rolling to later vessels β enabling proactive customer communication and alternative routing decisions.
Forward-thinking NVOCCs are differentiating their service offering by providing branded, self-service tracking portals to their shipper clients. Luzan's white-label capabilities allow freight forwarders to deploy a customized tracking experience under their own brand, powered by Luzan's data infrastructure β enhancing perceived value without the cost of in-house development.
Trackingeyes adheres to the platform philosophy of "interconnection, sharing, intelligence, collaboration" and "accuracy, stability, speed, and comprehensiveness." Through interconnection, efficient circulation and sharing of data can be achieved, and intelligent technology can be used to enhance the level of service intelligence and promote collaborative cooperation among all parties.
Based on accurate and stable data, we ensure rapid response and comprehensive coverage of services, providing users with high-quality and reliable logistics visualization services. For NVOCC operators, this translates to a platform that doesn't just track β it thinks, predicts, and communicates on your behalf.
The next five years will see tracking technology evolve from passive data aggregation to active supply chain intelligence. Luzan is already building toward this future.
Machine learning models trained on billions of historical shipment records will predict port congestion, carrier delays, and customs holds before they occur β enabling NVOCCs to proactively reroute cargo and manage client expectations with unprecedented accuracy.
The integration of blockchain technology into freight documentation will create immutable audit trails for bills of lading, certificates of origin, and customs declarations β reducing fraud risk and accelerating document processing times for NVOCC operators handling complex multi-party transactions.
Regulatory pressure and shipper demand are driving the need for emissions data at the shipment level. Future versions of Luzan Tracking will incorporate COβ calculation per container, per trade lane, and per carrier β enabling NVOCCs to offer ESG-compliant logistics solutions to sustainability-focused clients.
Discover the full range of intelligent tracking and data solutions designed to elevate every aspect of your NVOCC operations.
